On September 13, 2025, an unauthorized payment of ₺4,099.99 was withdrawn from my İş Bank account by Microsoft without my approval, and no product or service was provided in return. I tried to resolve the issue through Microsoft’s AI-assisted support system, but no solution was offered. This is the first time I have experienced such a problem, and the email address linked to my account is o************@hotmail.com. I request a full refund of the amount that was unjustly taken from me.
I signed up for a Microsoft program with a one-month free trial, and I made sure to cancel it well before the trial period ended. Despite this, ₺4,099 was withdrawn from my bank account today without my knowledge or approval. What’s even more frustrating is that when I check my subscriptions, there...
I am frustrated by the fact that Microsoft Store made unauthorized charges to my credit card, even though I don't have an account with them. On the evening of March 22, 2024, there were multiple attempts to withdraw 509₺ from my credit card. Because of my credit limit, the system only permitted two ...
On 26.09.2024, I noticed several unauthorized transactions on my Akbank credit card, totaling ₺30,300, all under the name Microsoft*Xbox. I was shocked to see these charges as I do not own a Microsoft or Xbox account, nor do I have any association with this brand. I immediately contacted the bank to...
I am incredibly dissatisfied with Microsoft regarding my Xbox Game Pass PC subscription. On January 18, 2015, I initiated a subscription for ₺209 but canceled it on the very same day. Despite the system showing that a refund has been issued, the money has not yet been returned to my account. It has ...
On May 13, 2025, Google Microsoft Apps charged ₺229.99 from my account without my consent or approval. I had signed up for a free one-month trial, and when the trial ended, the app automatically withdrew money from my account—even though I never confirmed any payment or manually proceeded with the s...
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