On January 19, 2026, I noticed that $118 was charged to my credit card under the name Microsoft Store without my knowledge or approval. Even though I did not purchase any product, subscription, or service, this amount was deducted from my card.
As soon as I discovered the charge, I contacted my bank, canceled my card, and was informed that I needed to visit a branch to file a formal dispute. I received no notification from Microsoft regarding this transaction, and it is unclear what this charge was for.
I demand that the $118 taken from my card without my authorization be refunded as soon as possible and that I be clearly informed of the reason for this transaction.
On January 15, 2026, a charge of $118 was made to my VakıfBank credit card ending in 2332 under the name Microsoft Store with the description “msbill.info,” without my knowledge or consent. The transaction was processed in Hatay, and I did not receive any notification email or message from Microsoft...
On December 23, 2025, I noticed an unauthorized charge of $21 on the statement of my VakıfBank Mastercard credit card ending in 3116, made by a merchant listed as “Microsoft*Store” with the description “msbill.info.” This transaction was made without my knowledge or consent. No service invoice or re...
On February 12, 2026, at around 11:40 AM, I noticed a $76 charge on my Garanti Bank card from Microsoft that was made without my knowledge or consent. I am seriously distressed because this charge was taken from my account for a transaction that I did not approve and for which I have no automatic re...
On January 23, 2026, a one-time charge of $56 was made without my knowledge or consent to my Garanti Bank debit card ending in 0889, listed under “msbill.info / Microsoft Store.” The transaction details show the location as Antalya, Turkey. During this charge, no password, SMS verification, or 3D Se...
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