MetaTrader 4 Login Problems Are Disrupting My GCM Trades
I registered with GCM Securities approximately three or four months ago to use the MetaTrader 4 platform. However, I have experienced constant freezing from the moment I first signed in. The screen freezes during startup, and I cannot perform any actions. Sometimes I have to wait 15 to 20 minutes, and occasionally even longer.
During this period, I contacted GCM repeatedly by phone and sent screenshots through WhatsApp explaining the issue in detail. However, each time, the company claimed that there was no problem on its end and suggested that my internet connection might be responsible. Despite these claims, I continue to experience the same issue repeatedly at different times.
Because the platform freezes during login, I cannot execute trades on time, enter the market when needed, or open positions. This negatively affects my trading performance and has seriously damaged my trust in both the platform and the brokerage firm. I am requesting that GCM take this technical problem seriously, ensure the platform operates reliably, and conduct the necessary investigation and repairs to resolve the harm I have experienced.
