Otelz Canceled My Paid Safranbolu Booking and Refused to Offer an Alternative
On December 23, 2024, I booked a 2-night stay for two guests at Safranbolu Kanyon Vadi Hotel through the Otelz app, sche...duled for May 30–June 1, 2025. I paid in full nearly six months in advance. But on May 15, I received a call from Otelz claiming that the hotel had suffered flood damage and my re
