Talha

Verified

Member since April 2020

Complaints

Agoda and Xeno Eftalia Hotel Charged Me Extra Just for Being a Turkish Citizen

June 8, 2025 1:43 PM81

I booked a 2-room, 4-person stay at Xeno Eftalia Hotel in Alanya via Agoda for check-in on June 5, 2025. The total amoun...t of ₺33,854.45 was paid in full, and my reservation was confirmed. After traveling 1,100 km, I was welcomed at the hotel—only to be told I had to pay an additional ₺11,000 simply ...

Agoda Ruined My Trip With Discrimination and Hidden Fees

Talha

Agoda

June 8, 2025 1:36 PM57

I made a reservation through Agoda, a platform I’ve trusted and used multiple times within Turkey, for Xeno Eftalia Hote...l Alanya with a check-in date of June 5, 2025, covering 2 rooms and 4 people, and paid the full amount of ₺33,854.45 in advance. However, after traveling over 1,100 km and arriving...