Gauhar

Verified

Member since August 2023

Complaints

Pegasus Airlines Deducted Service Although I Picked Comfort Flex Refund Option

August 7, 2023 10:29 PM382

I made my reservations for flights for myself and my family with Pegasus Airlines. When I tried to cancel the flights, d...espite having selected the Comfort Flex option, which is intended to guarantee the maximum level of free cancellation, they deducted a staggering 40 euros per ticket as a service c...

Supported Complaints

Pegasus Airlines' Unfair Ticket Cancellation Policy

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Pegasus Airlines

July 26, 2023 3:07 PM209

I'm writing to express my deep displeasure and frustration with Pegasus Airlines' ticket cancellation policy, which I be...lieve to be severely unfair and unjust. It's disappointing to have such a lack of consideration and understanding from an airline I trusted with my travel needs. I had to cancel a ...