Cihad

Cihad

Verified

Member since December 2024

Complaints

Resolved

Chery Refused to Replace Faulty Plastic Parts on My Tiggo 8 Despite No User Damage

58

"Sure, here's the translation: "Yes, you called me. When I called you from the relevant number, your customer representative responded by saying that they called to inform you of the warranty rejection. So this is exactly the extent of your support to me. It would be better if you didn't make general statements like 'we will support' and try to make it seem like you are supporting consumers on the platform.""

I requested a replacement at Chery's authorized service due to the plastic ...