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Zara Refused to Refund My Defective Jacket After Multiple Store Visits
On November 21, 2023, I purchased a jacket from Zara, and its collar started to fray. I spoke with the store manager at ...the branch, who told me they could process a refund if I could find the receipt, or otherwise issue a store credit with a 20% deduction. I then went to the Zara store, where I was
