Otelz.com Has Not Refunded Me
On February 10, 2026, I made a reservation at Bukaviyye Otel through Otelz.com with reservation number 5620747 and paid ...₺4,644.19. The reservation was clearly marked as “free cancellation.” In line with this, I requested cancellation on February 13, 2026, and the hotel itself confirmed the free canc