If MeLab.io rejected your verification,
Review the verification request first;
• Check:
– Email notifications
– Account messages
– Verification status
– Document rejection notices
• Look for:
– Blurry or cropped images
– Expired identification
– Mismatched personal information
– Missing documents
– Unsupported file formats
Prepare your documents carefully;
• Commonly required documents include:
– Government-issued photo ID
– Proof of address (if requested)
– Selfie or facial verification
• Ensure:
– Images are clear and unedited
– Information matches your MeLab.io account exactly
– Documents are valid and unexpired
– All requested details are fully visible
Gather evidence;
• Save:
– Verification rejection messages
– Submitted documents
– Upload confirmations
– Support conversations
Contact MeLab.io support;
• Request:
– The exact reason your verification was rejected
– Confirmation of which documents are still required
– A manual review of your submission
– An estimated review timeframe
If resolution stalls, consider filing a complaint on Xolvie for added leverage.