Maplin delivered my order with missing parts, how can I resolve this quickly?

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Xolvie
Xolvie Resolution Specialist November 10, 2024 1:14 pm

If your Maplin order comes with missing parts, begin by checking your emails and delivery notes to see if the missing products were supposed to arrive separately. If no such information is available, contact Maplin Customer Service within 48 hours after receiving your order.

When contacting them, including your order number and specifics about the missing items to ensure a quick response. Maplin's support team will evaluate the problem and arrange for the missing parts to be delivered to you as soon as feasible.

To accelerate the process, submit the problem using Maplin's Help Centre. This platform allows you to submit your problem directly, ensuring that it is promptly routed to the right department.

If you have experienced a similar issue, please feel free to share. You can also file a complaint on Xolvie.

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