I placed an order with Mango through the mobile application on June 25, with order number ewjdw. Despite a long period of time having passed since the order date, the status in the app still shows “in international transit,” and no delivery has been made to me.
Regarding the delay, I only received an email saying “we apologize for the delay,” but no clear delivery date or concrete solution was provided. I request that the items in my order be sent to me urgently without further delay and that I be clearly and transparently informed about the shipping process and expected delivery timeline.
On 20.06.2025, I ordered a bag from Mango. However, despite the passing days, my order has still not been delivered. The tracking status continues to ...
On January 9, I purchased a jacket from Mango with order number exh721 for $85. For several days now, my order has been showing the status “in international transit” in the system, with no progress at all. During this time, I contacted customer service multiple times, but no explanation was provided...
I placed an order through Mango’s online store, and it was originally scheduled to arrive on May 16. That date has come and gone, but my order is still nowhere to be seen. What’s even more frustrating is that nowhere during checkout was I informed that the shipment would be coming from overseas. Ha...
On September 4, 2025, I purchased a handbag from Mango’s official online store with order number eqjg89. The estimated delivery time was listed as 8–12 days, but more than two weeks have already passed, and my package is still showing as “in international transit” with no progress or updates. I plac...
I ordered from Mango on 25/12/2024, and now, on 17/01/2025—22 days later—it still says "in progress." This delay and poor communication make me feel truly overlooked as a customer. It's frustrating to experience such inadequate order management, particularly when I had faith in the brand to meet dea...
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