On the night of Wednesday, January 21, 2026, seven consecutive transactions were made from my QNB account without my knowledge or authorization, and approximately $75 was withdrawn in total. I do not have any subscriptions or purchases that would justify these charges, yet the transactions were processed from my account.
As soon as I noticed the issue, I contacted QNB customer service and filed a dispute regarding the unauthorized transactions. However, I am requesting that my complaint be resolved promptly, that the full amount withdrawn from my account be refunded, and that I be provided with clear information about how this security breach occurred.
I expect these unauthorized transactions to be thoroughly investigated and resolved as soon as possible, and for my financial loss to be fully reimbursed.
Even though I have never used the LivU app, I discovered that on June 21, 2025, my Akbank account was charged four separate times in the amount of $10 each, all on the same day and for the same amount. These charges were made without my knowledge or authorization. I did not sign up for any member...
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