After 10 years of using a Samsung TV, we decided on an LG for our new TV, but we are regretting this decision. It has only been 2-3 months since purchasing this TV, and we have two issues with it. The first issue is the remote control, which is not working all the time, but this is not a problem as they are able to replace the remote control. The second and major issue we are facing with our TV is it switches on by itself at random times. I called LG customer service and was forwarded to the company who will come to look at the problem. I called the company, and they mentioned if they are able to see this problem when they come to inspect the TV, I mentioned it happens randomly, so there is no way I can show you unless it happens at that point. They said the most they can do is take the TV in for 10-15 days and see if it happens, and if it does not happen, they will charge a service fee. I called LG customer support again and mentioned what the service company said, and they mentioned nothing could be done. I am telling them there is a problem; I can't prove it; I can't take a video of it as I do not know when it switches on by itself, so they are not providing any solutions at the moment. Purchasing the LG TV was a mistake, and I do not recommend anyone. Stick to Samsung as the TV is faulty, and more than that LG customer service does not care about the problem or does not help to find a solution.
Our supposedly top-notch LG TV turned into literal junk in just 2.5 years. We thought we were getting quality when we opted for LG, but lo and behold, it gave up on us in no time. Someone else went for a regular brand, and their TV is still running smoothly. Meanwhile, we're in a constant struggle w...
I purchased an LG TV on October 6, 2022, and after just one year (October 2023), the screen developed long green vertical lines and stopped working. Since it was still under warranty, LG replaced the panel, confirming that the issue was not caused by user error. Now, just a few months after the war...
I bought a TV from LG, but it turned out to be faulty right from the start. I contacted their service center, and they took the TV to their workshop for testing. They claimed the remote control was defective, replaced it, and returned the TV — but the same problem persisted. The service team that d...
We recently bought an LG Smart TV, expecting top-tier performance after spending a significant amount of ₺, but it has been nothing but a headache. From the very beginning, we’ve been dealing with constant Wi-Fi disconnection issues. It drops from the network repeatedly—not once, not twice, but cont...
I purchased the LG 65c8pla OLED TV in 2020, and it suddenly shut down on its own, refusing to turn back on. The service team collected the product, claimed it had a mainboard issue, and demanded ₺4,900. After a week of waiting with no update, they informed me of scratches on the screen and a panel p...
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