Just half a year ago, we purchased an LG dryer. Two weeks after the purchase, the product started operating with incredible noise and even moved; as a result, all our clothes began to shrink. The clothing of my wife and me, which we bought in XL or L sizes, has now shrunk to size S. We filed a repair request, and LG support service came. They started the machine, heard the noise, and saw the shrunken clothes, stating that the product is defective and should be replaced. They promised to proceed with the replacement. A month passed, but there were no responses. When I contacted them myself, I was informed that the LG center refused the replacement. Even after resending the video, I received a refusal again. During this time, there has been no communication from the company. Although the technical specialists themselves acknowledged a manufacturing defect and demanded a replacement, we have been kept in a victim status for two months. No one has even said, "we will fix it," and for two months, we have been unable to do laundry at home. My wife is forced to handwash some items. Today, when I contacted the company, they replied: "we can't do anything." I want to state that I will defend my rights through the legal process. If necessary, I will demand a refund for the machine and compensation for the clothes that we can't wear due to its shrinkage. I regret purchasing from LG.
I purchased an LG washing machine, and for two years, it has been nothing but trouble. The machine has had continuous malfunctions, and at least five service visits have failed to resolve the issue. Each time, the technicians make excuses, perform temporary fixes, and leave—only for the same problem...
Hello, we purchased an LG washing machine just 4 months ago, and it’s already damaging our clothes. It’s tearing fabric during normal cycles, and despite multiple complaints, no one is taking responsibility. When the service team finally came, they charged us ₺700, only to say there was “no issue” ...
It has been an adventure ever since we bought an LG dryer. It works OK sometimes, but won't start at all other times. The problem remained until June 13, 2023, when we decided to file a service request about it. But it's been two months since we last heard from you. After calling the service center ...
Hello, I purchased two LG washing machines in April, and while one works perfectly, the other has been problematic from the start. We installed the machine in the 6th month, and from the first use, it failed to spin properly and was extremely noisy. I reported this issue to the service in the 7th mo...
My LG washing machine broke down in December 2024, and I’ve been stuck in a cycle of delays and unresolved issues ever since. I filed a service request, and a technician was sent to inspect it. They ordered a new shock absorber, came back later to install it—but the loud noise issue was still there....
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