Hello, I purchased an LG 86UR8100 4K TV from a dealer about 20 days ago, and there's a disturbingly noticeable backlight bleeding on the screen. I reported the issue to both the service center and the place of purchase. Instead of coming to inspect it, they asked for a video from me, which I provided. They claimed it's normal during dark scenes. LG sales and service mentioned this is common in most TVs. However, now it's starting to bother me during movie watching. When I informed the service center, they demanded a $600 service fee. If I were assured they'd come and fix the issue, I wouldn't mind paying; however, I fear they'll try to downplay the problem with explanations not based on technical data. I've had a similar experience with Arçelik, and my issue was promptly resolved with a replacement. When the device turned out to be faulty again, a direct refund was issued. I find it hard to understand why LG insists on such petty maneuvers. I demand a resolution to my problem because I know my consumer rights well.
I’ve been using my LG LED TV since September, and about three weeks ago, I noticed a serious light bleed issue on the screen. I immediately contacted customer service, and they arranged a service visit. When the technician arrived, I showed them clear photos and videos of the issue. They said they’d...
Hello, I purchased an LG UR 91006 TV a few days ago and noticed significant backlight bleeding and clouding while watching in the evening. When I contacted the authorized service, they brushed it off, suggesting it's a rare occurrence and might qualify for replacement. However, the center informed m...
Approximately one year ago, on 05.09.2024, I purchased an LG 65QNED86T6A television from an LG store for ₺57,999.00. For about the last four weeks, a constantly lit and flickering light has appeared on the left side of the screen, in an area of about 20 cm extending from bottom to top. This flickeri...
I recently purchased an LG 65QNED86T TV, and it has excessive light bleed, making it impossible to enjoy the screen properly. After researching online, I found numerous complaints about the same issue, proving that this is a widespread defect and not an isolated case. This is unacceptable—selling a...
54,000 TL for the LG 75QNED816RE model TV. It's been a week since I bought it. There is light bleeding on the top right and bottom left corners of the screen. I opened a service request and received the response, "Such a situation can occur depending on ambient brightness and light conditions." When...
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