I bought a 55-inch LG G 16 television ten months ago. Unfortunately, the TV began to display lines on the screen soon after, prompting me to contact the authorized service. They took away the television, and it's been 35 days with no sign of it being returned. If 20 business days pass without resolution, the customer has the right to request a refund or a replacement, according to consumer laws. LG, unfortunately, has refused to send a replacement. I've already filed a complaint with the Consumer Rights Office because LG's actions have caused me a great deal of distress and frustration. The lack of after-sales support is extremely disappointing. My 10-month experience with LG's TV problem highlights the need for better customer service and adherence to consumer rights, and I hope my story serves as a warning to others.
I purchased an LG TV one year ago, and now the screen has developed severe burn-in, making it unusable. When I contacted LG’s authorized service, they took the TV for inspection and repair, but they refused to replace it, despite this being a clear manufacturing defect. I have owned other TVs from ...
I purchased an LG 65-inch OLED TV, and the box arrived in clean condition. Installation was completed, but since the room was empty at the time, I didn’t use the TV much during the first 2-3 weeks. When I started watching it, I noticed that the bottom corners of the panel were bent, resembling a cur...
We started using our LG TV in 2020, and now there are two visible lines across the bottom of the screen. When I contacted customer service, they informed me that it’s a panel issue requiring a full replacement, as the part cannot be repaired. I cannot accept a critical failure on a product expected...
I purchased an LG OLED 55 G2 55-inch 4K OLED Evo WebOS Smart TV on 08.11.2022, registered under my spouse's name, U** Y**. The issue is already documented on the invoice. After a few months, we noticed a vertical line on the screen and contacted the service center. They came and took our TV to the w...
I purchased an LG DFC533FV dishwasher about a month ago, and it was installed by the authorized service team within the same week. However, a serious defect in the door was not immediately visible. A few days later, I noticed that one side of the door was pushed inward, clearly a manufacturing defec...
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