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I Want a Replacement for My Lava 26x40 TP 2640 Pan After Coating Burst

I Want a Replacement for My Lava 26x40 TP 2640 Pan After Coating Burst
I Want a Replacement for My Lava 26x40 TP 2640 Pan After Coating Burst
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Halid
March 23, 2025 12:14 pm
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Halid's Thank You Message
“Thank you for your quick response and practical solution.”

On December 28, 2024, I purchased the Lava 26x40 lv p TP 2640 EDT cast iron pan. Unfortunately, on February 17, while using it under normal conditions, the coating suddenly burst in two spots during cooking.

This is unacceptable for a product that is supposed to be durable and safe for long-term kitchen use. I used the pan properly and followed all care instructions, yet the surface failed in less than two months.

I am formally requesting a replacement for the defective item. Lava, I expected better quality and reliability from your brand. Please resolve this issue promptly by honoring your product warranty and sending a new unit.

Halid
Halid
May 05, 2025 1:07 pm

Thank you for your quick response and practical solution.

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