How Can I Reach Kwai Customer Service

Hello, I am both a VIP supporter and an agency owner on the Kwai app. However, I have encountered serious issues with the Turkey-based management team, as they are behaving irresponsibly and failing to address concerns properly.

I have evidence to support my claims and need to escalate this matter to the higher management team. The lack of communication and accountability from the local team is negatively impacting my experience on the platform.

I request an immediate response from upper management so I can share critical and urgent information regarding the platform's operations in Turkey. Please take this matter seriously and contact me as soon as possible!