Kiwi.com Has Not Refunded My Canceled Izmir to Medina Flight

I purchased a flight ticket from Izmir to Medina through Kiwi.com, but my flight was canceled approximately two weeks ago. I received an email notifying me of the cancellation. Despite the airline canceling the flight, I have not received a refund for the approximately $1,179 I paid for the ticket.

After experiencing this issue, I contacted Kiwi.com customer service, but I was offered only an extremely low amount of approximately $91. In addition, the app displays options for a refund of approximately $109 to my original payment method or Kiwi.com credit worth approximately $125. Both options are far below the actual amount I paid.

I do not accept the failure to refund the full ticket price or the presentation of such inadequate compensation when the flight was canceled by the company. I demand a full refund of the approximately $1,179 I paid, without any additional deductions, to my original payment method as soon as possible.