Kiwi Flight Refund Only $53 After Paying $819 for Ticket

I purchased a flight ticket through Kiwi for travel between Indonesia and Türkiye, scheduled for September 15. The total cost of the ticket was approximately $819. Since I was unable to take the trip, I personally requested a cancellation and submitted the cancellation request on August 24. As of today, the refund process has been completed, but I received only approximately $53 back.

I absolutely cannot accept receiving only approximately $53 as a refund on a ticket that cost around $819, especially when no reasonable explanation was provided for such a significant deduction. The information I previously saw through the system is no longer accessible, so I cannot see what the deduction was based on. When I contacted Kiwi customer service during the cancellation process, I was only told that I needed to wait. After waiting for a long time, I was ultimately given this extremely low refund without any explanation.

I request a detailed explanation of the deductions applied to my canceled ticket and a reassessment of the refund amount, which I believe is unfair, so that I can receive the highest possible refund. I want the significant difference between the amount I paid and the amount refunded to me to be addressed in a fair and transparent manner.