I was charged twice for Keeto Premium—what's the fastest way to get a refund?

If you were charged twice for Keeto Premium,

Review your purchases first;

• Check:
– Your App Store or Google Play purchase history
– Whether both charges are for the same subscription period
– If one charge is pending and one is completed
– The account used to purchase Keeto Premium

• Confirm:
– The duplicate charges were successfully processed
– You don't have multiple active subscriptions
– The transaction dates and amounts match
– The charges weren't for different subscription plans

Gather evidence;

• Save screenshots showing:
– Both charges in your purchase history
– Your active subscription
– Payment receipts
– Any billing confirmation emails

• Keep:
– Both transaction IDs
– Payment receipts
– Charge dates and amounts
– Previous support conversations

Contact Keeto support;

• Request:
– Verification of the duplicate billing
– A refund for the extra charge
– Confirmation that only one subscription remains active
– An explanation of why you were billed twice

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.