I can't log into Keeto after the latest update—what steps actually restore access?

If you can't log into Keeto after the latest update,

Review your account and app first;

• Check:
– Your email and password or sign-in method
– Whether you're using the latest Keeto version
– Your internet connection
– App Store or Google Play for any additional updates

• Confirm:
– You're signing in with the same account as before
– The app has permission to access the internet
– Restarting the app and your device doesn't resolve the issue
– Clearing the app cache (Android) or reinstalling the app doesn't restore access if it's safe to do so

Gather evidence;

• Save screenshots showing:
– The login screen or error message
– Any loading or authentication failure
– Your app version
– The update version if available

• Keep:
– Device model and operating system version
– The email or login method you use
– The date the issue started after updating
– Previous support conversations

Contact Keeto support;

• Request:
– Verification that your account is still active
– Assistance restoring access after the latest update
– An explanation of whether the update introduced a known login issue
– Further troubleshooting if your account credentials are valid but login still fails

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.