If you had issues with Kalos TV charges after canceling,
• Stop further charges immediately;
– Log in → Account Settings → Subscription → Cancel again and confirm status
– Check email for cancellation confirmation
– Block recurring payments via your bank or card provider
• Important:
– Some users report subscriptions staying active despite cancellation
– Charges may continue if cancellation wasn’t fully processed
Check transaction details;
• Verify:
– Exact cancellation date vs. charge date
– Whether a free trial converted into a paid plan
– If multiple or duplicate charges occurred
• Note:
– Delayed billing and unclear cancellation terms are commonly reported
Gather evidence;
• Collect:
– Bank/card statements showing all charges
– Screenshot of cancellation confirmation (if any)
– Subscription terms or pricing page
– Email history with Kalos TV
Request a refund;
• Contact:
– Kalos TV support via website or app
• Write:
– “I canceled my subscription on [date], but I was still charged. This is an unauthorized charge. Cancel any active subscription and refund all incorrect transactions immediately.”
If the issue continues;
Report the issue on platforms like Xolvie to escalate visibility and speed up resolution

