I’ve bought two bottles of Jo Malone perfume so far. The first one was perfect, with a lasting scent that justified the high price. But the second bottle, which I purchased in November 2022, has almost no staying power, and the fragrance fades far too quickly. For the price I paid, I expected far better quality. When I returned it with my receipt, I was told it couldn’t be refunded because of the purchase date, even though the bottle is nearly full.
Due to asthma, I can only wear select fragrances, and Jo Malone was one of the few brands I trusted and even recommended to others. Now, I feel let down by this poor experience. I won’t be buying Jo Malone again, and I feel my loyalty was disregarded. I hope Jo Malone values customer satisfaction and takes action to improve product quality and address complaints like mine.
I purchased a Jo Malone room scent, and for the first week, it filled the room with a lovely fragrance. However, now the scent is barely noticeable, almost as if it’s no longer there. I was genuinely convinced that Jo Malone would deliver a lasting aroma, unlike other brands, but this experience has...
I recently ordered five Jo Malone Discovery Colognes, with plans to give two as gifts. To ensure I had two gift sets, I ordered two units, expecting each order to contain only five bottles. However, I received a single box with double the quantity, 5x2, all packed together. When I called customer se...
I’ve been using Febreze Bathroom air fresheners for a long time, but the last two I purchased—Lavender and Spring Flowers—are completely ineffective. They don’t release any noticeable scent in the bathroom. When I hold them close and sniff directly, there’s a faint fragrance, but that’s it. In the r...
I previously used Febreze's lavender-scented spray and absolutely loved it. So I didn’t hesitate to buy another bottle during my recent trip to A101. But to my surprise and deep disappointment, this one smells nothing like lavender. It strongly resembles the scent of aftershave or men’s cologne, not...
I bought a Febreze air freshener, but instead of freshening my home, it caused a severe allergic asthma reaction. The scent was so overpowering and harsh that it felt like it was burning my lungs. Even after moving it to the balcony, the smell lingered and continued to cause breathing difficulties. ...
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