Xolvie Resolution Specialist5 Ocak 2026 09:02
If Jio blocked your SIM after payment;
• Contact Jio customer support immediately via the MyJio app, chat, or helpline and report that your SIM was blocked despite successful payment
• Provide your Jio number, payment/recharge amount, transaction ID, date/time, and screenshots or payment confirmation
Ask them to;
• Verify the payment and recharge status on their system
• Explain why the SIM was blocked after payment (KYC, system error, compliance flag)
• Restore SIM services (calls/data/SMS) once verification is complete
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.
Vote

Jio
View All Complaints