Withdrawal Stuck in Processing for Over 20 Hours

I am using the Jalwa gaming app and made a withdrawal request of 10,694 INR to my Canara Bank account with order ID WD20260620114138071077548c. It has already been more than 20 hours since I placed this withdrawal request, but the amount has still not been credited to my bank account. I contacted Jalwa customer support regarding this issue and they keep telling me that the withdrawal is in processing and will be completed as soon as possible. However, they have been saying the same thing for about 20 hours, and the money is still not reflected in my account. I request that this withdrawal be processed immediately and that the full amount of 10,694 INR be credited to my Canara Bank account without any further delay. I also ask for clear information on the status of this transaction so that I know my funds are safe.