itel keeps restarting; how can I stop it?

Start by checking whether the power button is stuck or being pressed by the phone case, then remove recently installed apps that may be causing crashes.

Make sure the battery is sufficiently charged and install any available itel system updates.

If it keeps restarting, try Safe Mode to see whether a third-party app is responsible, and back up your data before considering a factory reset.

If the phone still restarts in Safe Mode or becomes hot, swollen, or unable to stay on, contact itel support or an authorized service center, as the battery or other hardware may need inspection.

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.