IQscore.ME Recurring Payment Not Authorized – Account Deletion Requested

I recently used the IQscore.ME website to take an IQ test and paid 1 USD by Lloyds Visa for this service around 2–3 days ago. I only intended to make this single payment for the test and did not receive my test result, but at that time I chose not to pursue the missing result further. On 15/08/2026 at 15:45 HK time, a further amount corresponding to 14.99 USD (117.64 HKD) was charged to my Lloyds Visa card via IQSCORE.ME/BILL without my knowledge or permission. At no point did I agree to any subscription, recurring payment or additional fee beyond the initial 1 USD payment for the IQ test, so I consider this 14.99 USD transaction to be completely unauthorized. I attempted to call but have not yet received any response, which has increased my concern about the security and transparency of your service and payment practices. I am very uncomfortable that my card was charged again without explicit consent. I request an immediate full refund of the unauthorized 14.99 USD charged to my card, the cancellation of any subscription or recurring payment that may be linked to my account, written confirmation that no further charges will be made to my card, and the complete deletion of my account and all associated personal data. I expect these actions to be taken as soon as possible so that I do not face any further unauthorized charges in the future.