I placed an order for a wardrobe from IKEA on December 2, and as March is nearing, I still haven't had the chance to use it. The problem lies not only in the delay but also in the unhelpful attitude from IKEA. They asserted that Borusan was unable to contact me due to my absence at home, which is entirely untrue. I reached out to Borusan, and they were unable to verify IKEA’s claim since I never received a call, and I was present on the alleged delivery day. Additionally, the Grimo door arrived damaged, and three months later, this problem remains unresolved. I anticipated a company of IKEA's caliber to manage this situation more effectively, yet I find myself grappling with confusion and hold-ups. I'm really hoping to get this issue resolved so I can start using my wardrobe again.
In August, I placed an order for a Forsand wardrobe door from the IKEA online store (Order No: 110308255901786). The product was delivered damaged, so I requested a replacement. The new product they sent was lost during shipping, and although they claimed it had been delivered to me, I proved that i...
I just bought a wardrobe from the IKEA Kartal store, but there's a big problem - the wardrobe doors are missing. Even though it's been more than two months since I bought it, the important parts are missing, so the furniture is useless and not finished. This is not just a small problem; it's a big l...
On October 22, I bought 4 Bergsbo wardrobe doors from IKEA online. Twice the lids arrived broken and they took them two times back for replacement. I have been waiting for the solid product to reach me since November 18th. The product will come from Bayrampaşa Store to my house in Topkapı (a distanc...
I purchased a Pax wardrobe along with assembly service from the IKEA online store under order number 112309257652496. When the assembly team arrived, they found that the products were damaged and filed an official report. This incident occurred on Tuesday, October 7, but since then, I haven’t receiv...
Even though it's been a full three months, I still haven't received the product that went missing. I've been asking around, but no one seems to be able to help me locate the door to the wardrobe. I'm going to directly address IKEA with this question: what kind of company are you? The fact that this ...
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