iDrama Charged After App Deletion – Refund and Subscription Cancellation Request
About a month ago, I downloaded the iDrama app and made a one‑time payment. Shortly after that, I got bored with the app and deleted it, and I did not knowingly start or agree to any ongoing subscription. Today, I noticed that an amount of 5.99 USD was taken again from my Dana account for iDrama, even though I no longer have or use the app. The payment appears as a successful transaction in my Dana account, but I was not informed in advance and I did not realize that money was being taken again this month. I contacted Dana support and asked for a refund, but they informed me that they cannot refund this payment and that I must contact iDrama instead. I live in Indonesia and this 5.99 USD charge was made here without my clear knowledge or consent, and I am not using any iDrama service now. I request that this recent payment of 5.99 USD be fully refunded to me and that any iDrama subscription or automatic payment linked to my Dana account be cancelled immediately so that no further charges are made. I expect this issue to be resolved as soon as possible and I would like written confirmation after the refund and cancellation are completed.
