I am using a Huawei Watch Fit, and since 01/06/2026, the device has been freezing and becoming completely unresponsive at random times during the day. The screen stops responding, and I cannot use the basic functions properly, which prevents me from using the watch as intended. As soon as this problem started, I restarted the watch and checked for software updates, but the issue continues despite these attempts. I contacted Huawei customer service yesterday about this situation, but I have not received any response yet. I purchased this Watch Fit recently, on 12/27/2025, and I did not expect to have such a serious usability problem in such a short time. Given that the product is almost new and the malfunction started suddenly, I request that my Huawei Watch Fit be replaced with a properly functioning device as soon as possible, or that an equivalent solution be provided without causing further loss of time.
I purchased the HUAWEI WATCH Fit 3 - Black on June 11, 2024, but I have experienced a screen display issue four times and had to send it for service each time. The first time, it was replaced. The second time, it was repaired and returned. The third time, it was sent back to me with "no issues found...
I purchased my Huawei Watch 4 around July 2024, and while I initially loved using it, I’ve recently experienced a serious skin issue. The area on my wrist where the sensor touches the skin developed a burn-like mark and peeling, resembling a mild burn or severe irritation. Because of this, I’ve had...
I purchased the Huawei Watch GT 2 Classic (46mm) online, and for a while, it worked fine. But suddenly, the watch screen disappeared from my system completely — as if it was never paired. I’ve been trying to get help for days, but there’s no real human support available. All I’ve been met with is a...
I bought the Huawei Watch GT 4 (41mm) in 2023 as a gift for my spouse. At first, everything seemed fine. But just a year later, the watch broke down and had to be sent in for repair. The service team replaced the motherboard and other parts, then returned it to us. Unfortunately, not even five mont...
On November 14, 2022, I purchased a Huawei MatePad 11 tablet directly from Huawei’s official online store. I was initially impressed by the screen quality and clarity, but in October-November 2024, the screen started freezing occasionally. I assumed it was a software issue or caused by an installed ...
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