I own a Huawei Mate20 Pro phone purchased in 2019. I want to participate in Huawei's battery replacement campaign on their website. Although the campaign covers international devices, when I try to purchase the battery replacement campaign, I encounter a warning stating "extended services cannot be purchased for your device." Please resolve this issue or error. This campaign is crucial for maintaining the longevity and performance of my phone. I urge Huawei to ensure that all customers, regardless of their device's origin, have access to essential services like battery replacements. It's disappointing to face barriers when trying to participate in a program aimed at improving device functionality and user satisfaction.
I purchased a Huawei Mate 20 Pro in March 2019 and decided to replace its battery through Huawei’s official Battery Replacement Campaign on December 21, 2024. I sent my phone to an authorized service center (KVK Technical Service, İzmir) due to frequent shutdowns. After the battery replacement, the...
I have a Huawei P40 Lite e (ART-L29), and I want to unlock the bootloader to improve the phone's performance and fix problems like slowdowns and glitches. But, Huawei has closed the website needed to get the bootloader unlock code. I get that there are risks, but I haven't gotten any help from custo...
On December 21, 2024, I sent my Huawei Mate 20 Pro, which I purchased in March 2019, to KVK Technical Service, an authorized service center participating in Huawei's battery replacement campaign (https://consumer.huawei.com/tr/support/battery-service/), located in İzmir. My phone had an issue with t...
I purchased a Huawei phone for my spouse, and I am filled with immense remorse. As a result of WhatsApp's restriction on Huawei, it does not allow for its usage. For the past five months, my partner has been unable to access WhatsApp on their phone. They are having difficulty keeping up with their t...
I’ve been deeply frustrated with my Huawei P40 Lite since the day I bought it. None of the essential apps work properly because the phone doesn’t support Google services. I was told I could download apps from third-party sources, but they constantly crash or fail to update. When I reached out to Hu...
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