Lost GT Coins Due to Wrong Network Transfer on HTX, No Support Provided

Lost GT Coins Due to Wrong Network Transfer on HTX, No Support Provided
Hasan
Hasan
HTX
January 24, 2025 11:01 PM57

In 2021, I accidentally transferred my GT coins from Gate.io to HTX (formerly Huobi) using the wrong network. I selected the GRC20 network on Gate.io, but HTX required ERC20. As a result, my coins were never credited to my HTX account and seem to be stuck in limbo. Despite repeatedly reaching out and even offering to pay any required fees to resolve the issue, HTX has shown no interest in helping me recover my funds. This is unacceptable, especially for a platform of this scale. HTX needs to provide proper support for network transfer errors and help users recover their assets promptly. I demand that my funds be returned or a solution be offered immediately!

Comments

Similar Complaints

Unable to Log In to HTX Account – Connection Error Blocking Access

İrfan
İrfan
HTX
December 14, 2024 2:57 PM79

I can’t access my HTX account and have no idea what the issue is. Every time I try to log in, it says there’s a "connect...

HTX Exchange Suspended My Cool Coin Without Notice, Funds Still Unresolved

Aziz
Aziz
HTX
May 13, 2024 11:28 AM67

I purchased Cool Coin on the HTX exchange, but the coin was suspended without any prior notice. Now, I cannot access or ...

Huobi HT Token Replaced with HTX, Reducing My Balance by Two-Thirds

İsmail
İsmail
HTX
June 7, 2024 7:21 PM34

I purchased HT tokens on the Huobi HTX exchange, but they replaced the HT token with their new HTX token. As a result, m...

Unable to Access HTX Exchange – Login Issues Persist

İlhan
İlhan
HTX
December 15, 2024 11:57 AM77

I have been unable to access the HTX exchange for several days. Each time I try to log in, I receive a message saying, "...

HTX Global Blocking Rio Token Transactions – No Updates or Resolution

Yakup
Yakup
HTX
November 18, 2024 10:05 AM45

I cannot perform any transactions with my Rio tokens on the HTX Global exchange. Despite other exchanges allowing tradin...