I bought a Hoover washing machine that can hold 11+8 kilograms of laundry on May 11, 2021. Lately, the thing that stirs things up in the machine, which is really important, has stopped working properly. As a result, the part with teeth has ruined all of my clothes. When I reached out to customer service for help, they gave me a ridiculous response saying that it's "not covered by the warranty anymore." I've never seen a company that doesn't support its own brand like this before. Now, I'm determined to fully understand and exercise all of my legal rights. This includes refusing to pay for the repair that should be covered under the warranty, as well as seeking compensation for the damaged clothes.
Our Hoover washer-dryer machine is making excessive noise and leaving stains on clothes. We bought the machine on July 21, 2023, and we’ve had problems since day one. It started with unbearable noise, and now it’s also staining our clothes badly. We've called for service 2–3 times, but the technicia...
I bought a Candy Hoover dryer less than a year ago, and now the front claws of the lower filters have broken, so the door keeps popping open all the time. When I checked it out, I found that the plastic claws got weak and broke because of the hot air coming out of the machine's heat pump. I reached ...
I bought a Hoover dishwasher from Media Markt on 11.11.2023, and it stopped working before a year had gone by. Even after making numerous complaints through customer service, the technical service team remained adamant that there would be no changes. Now, thanks to the extended warranty, I still hav...
On 21/11/2022, I purchased a Hoover brand HOO. H3W model washing machine from the Media Markt Sayapark AVM branch, along with an extended warranty. However, 6-7 months after starting to use the machine, it began making strange noises. We contacted the authorized service and requested assistance. Des...
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