On June 6, 2025, a charge of ₺236.97 was withdrawn from my credit card ending in 9654 by “Google *Microsoft.App” through g.co/helppay#GB—completely without my consent or any prior approval. I did not authorize this transaction, was not notified in advance, and have no idea what the payment was even for. I do not use any service related to this charge and certainly never agreed to it.
This unauthorized withdrawal is a direct violation of my consumer rights under the Republic of Turkey's Consumer Protection Law. I demand the full amount of ₺236.97 be immediately refunded to my credit card without delay.
If this issue is not resolved right away, I will exercise my legal right to file a formal complaint and pursue action through all available legal channels. Google must stop allowing unauthorized charges and take responsibility for refunding users promptly.
On May 26, 2025, an unauthorized charge of ₺49.99 was made to my credit card by “Google *Microsoft.App” through g.co/helppay#GB. I never gave my consent for this transaction, and there was no confirmation, notice, or explanation provided. I have no idea what this payment was for, as I did not subscr...
On July 14, 2025, Google withdrew ₺499.99 from my credit card under the label “g.co/helppay/GB” without my knowledge or approval. I did not authorize any transaction of this amount, and I have no idea which app or service this charge is supposedly related to. I never received any email, notification...
On July 28, 2025, Google charged ₺49.99 to my credit card without my knowledge or approval. The charge appeared under the description “g.co/helppay/GB,” and I have absolutely no idea what this transaction was for or which app or service supposedly triggered it. I never subscribed to anything that co...
On June 7, 2025, Google withdrew ₺409.99 from my credit card under the label “g.co/helppay/GB” without my approval or any prior notice. I did not authorize this transaction, and I have no idea which app, service, or subscription it is linked to. There was no email confirmation, no SMS alert—nothing ...
On June 12, 2025, Helppay withdrew ₺49.99 from my credit card without my permission or any form of confirmation. I never approved this charge, never signed up for any service associated with Helppay, and received no notification before or after the transaction. I only found out by reviewing my credi...
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