Growli keeps charging after trial end; how can I remove my payment details?

Review the subscription first;

• Check:
– Your Growli account and billing settings
– Whether your free trial converted into a paid plan
– Your next billing date and subscription status
– Whether you subscribed through the website, Google Play, or Apple App Store

Cancel the plan and remove payment details;

• If you subscribed directly, log in to Growli, go to Profile → Settings → Plan, and cancel your subscription.
• If you subscribed through Google Play or Apple, cancel it in your store's subscription settings.
• Contact support to request removal of your saved payment details, if applicable. Cancellation stops future renewals but may not automatically remove stored payment information.

Contact Growli support;

• Email [email protected] and request:
– Confirmation that auto-renewal is canceled
– Removal of your payment details, where possible
– A refund review for unexpected charges

Escalate if unresolved;

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.