I recently discovered that my funds were withdrawn from my Gate.io account by someone else, and I was never notified. I didn’t receive any verification email or SMS code, which makes this situation even more alarming.
How is it possible that someone accessed my account and transferred money without triggering any two-factor authentication or security alerts? Gate.io claims to be a secure exchange, yet this kind of breach was allowed to happen silently, and now I have no access to support, no one to speak to directly, and no clear explanation of who took my money or how.
This platform feels extremely unsafe. I demand an immediate investigation into this unauthorized withdrawal and want to know how my account was compromised without any verification on my end. Gate.io must take full responsibility and recover my stolen funds—this cannot be ignored.
I completed my KYC verification on Gate.io, and the system even shows that it has been approved. Despite this, nothing has changed. I still can’t perform any withdrawal transactions, and my account remains restricted. I’ve been waiting for days, yet there’s been no resolution and no meaningful updat...
Today, I initiated a total of four withdrawal transactions on Gate.io—three via on-chain transfer and one via GateCode. Although all of them were marked as confirmed and approved, none of the funds appeared in my Gate TR account. I waited patiently, thinking there might be a short delay, but hours h...
I lost my Google Authenticator codes linked to my Gate.io account, and now I’m completely locked out of essential features. I can’t withdraw, deposit, or transfer any funds—my money is stuck in the account, and I have no way to access it. I’ve tried reaching Gate.io’s customer support multiple time...
I recently transferred money to my Gate.io account, but instead of it being credited properly, the funds somehow ended up on a platform or address labeled “Transcan.” I have no idea what this is or how my money got rerouted there, and I’m completely in the dark about how to recover it. I’ve tried r...
I am currently unable to log into my Gate.io account. I am not receiving SMS or email codes for verification. I was planning to withdraw funds, but I can't do so because I can't access my account. I don't know what to do, which is why I wanted to bring this issue to light. Can someone please assist ...
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