I am absolutely infuriated with Gate.io! I'm completely locked out of my account because I cannot get past the Google Authenticator. Every time I try to use the "Forgot Password" option and enter the Authenticator code I receive, it keeps telling me the code is invalid. This is beyond frustrating!
To make matters worse, when I try to remove Google Authenticator by uploading my photos and information for verification, the system constantly rejects them, saying "Image not approved." I've tried multiple times, carefully following all the instructions, but nothing works. I'm stuck in an endless loop, completely unable to access my account or my funds. This is a severe security flaw and a major headache.
Gate.io, you need to fix this immediately. I demand that you resolve these Authenticator and identity verification issues so I can log back into my account. This is a critical problem that is preventing me from managing my investments. Provide a clear and functional way to regain access, whether it's through live support or a reliable system fix. Your current process is broken, and I expect an immediate resolution to this unacceptable lockout!
I’m using the Gate.io exchange, and I’ve run into a serious problem. My phone broke, and unfortunately, I hadn’t backed up my Google Authenticator codes. As a result, I can no longer access my Gate.io account because the Authenticator is still active and I can't generate the 2FA code. Even though I...
I am locked out of my Gate.io account because I no longer have my Google Authenticator codes. I never made a backup, and now the app reset itself, wiping the 2FA entry completely. Even though I can still enter my e-mail address, phone number, and the correct password, Gate.io keeps demanding the mis...
I’m unable to complete withdrawal transactions on Gate.io due to repeated "invalid fund password" errors, even though I’m entering the correct password. To resolve the issue, I’m forced to reset my password, which triggers a 24-hour waiting period. However, the same problem occurs again after resett...
I am unable to access my Gate.io account because the platform is not accepting the codes generated by Google Authenticator. To make matters worse, the same codes are required to contact customer support, leaving me completely stuck. This is a significant failure in the system. I have already sent a...
My Gate.io account (UID: 13413839) is currently inaccessible because I accidentally deleted the Google Authenticator app linked to it. Since then, I have submitted multiple requests to disable or reset the Authenticator, but my requests have not been processed. As a result, I am unable to withdraw m...
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