I had EOS5L tokens on Gate.io Global, and I placed a sell order at $1.10 when the price was low. However, when the token dropped, my loss was immediately reflected in my account, but when the price surged by 100,000%, my sell order was never executed. This is completely unfair and has caused me a massive loss.
Right now, I should have 7,700 USDT in my account, but instead, I only see 8 USDT! Why wasn’t my order processed when the price increased? Gate.io must urgently fix this issue and compensate me for the missing funds. I demand an immediate resolution—where is my money?
On April 22, 2025, I bought 2,656.66 DOGE5S tokens on Gate.io at a price of 0.0085 USDT. Later, I placed a sell order at 0.008 USDT. The order went through successfully—DOGE5S was trading around 0.86 USDT at the time. However, despite the sale going through, the funds never showed up in my account. ...
I placed a sell order for 5,629.5 BCH5S tokens on Gate.io, and although the platform confirmed that the full order was sold, my account only shows 56.2 tokens as being sold. I should still have 5,573.3 tokens in my account, but my balance is now zero. Neither the funds nor the remaining tokens have ...
I purchased a substantial amount of LTC5S coins on Gate.io about five months ago when the price was around $0.17. Today, the market price has risen to nearly $2.00, so I expected to see a significant profit in my wallet. However, when I checked my Gate.io wallet, I noticed that my entire LTC5S coin ...
I deposited a sum of money into Gate.io, purchased two types of coins, and later sold them when their prices dropped significantly. I used the remaining funds to buy new coins and eventually transferred BTC to BTC TR. Despite having all the necessary documentation, including screenshots and deposit ...
On the Gate.io exchange, I used to own 71,043 Gala5L coins. I placed a sell order, but despite the fact that the order was filled, only 710 coins remained in my account. This is a major concern of mine, and I want it resolved as soon as possible. I attempted to contact the live support team, but the...
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