I placed a sell order for 5,629.5 BCH5S tokens on Gate.io, and although the platform confirmed that the full order was sold, my account only shows 56.2 tokens as being sold. I should still have 5,573.3 tokens in my account, but my balance is now zero. Neither the funds nor the remaining tokens have been credited to my account. I’ve been left with no clear explanation or resolution for this issue. Gate.io, I expect immediate action to correct this mistake and credit the missing funds or tokens to my account. This situation is highly concerning, and I need a resolution right away.
On April 22, 2025, I bought 2,656.66 DOGE5S tokens on Gate.io at a price of 0.0085 USDT. Later, I placed a sell order at 0.008 USDT. The order went through successfully—DOGE5S was trading around 0.86 USDT at the time. However, despite the sale going through, the funds never showed up in my account. ...
I had EOS5L tokens on Gate.io Global, and I placed a sell order at $1.10 when the price was low. However, when the token dropped, my loss was immediately reflected in my account, but when the price surged by 100,000%, my sell order was never executed. This is completely unfair and has caused me a ma...
I purchased a substantial amount of LTC5S coins on Gate.io about five months ago when the price was around $0.17. Today, the market price has risen to nearly $2.00, so I expected to see a significant profit in my wallet. However, when I checked my Gate.io wallet, I noticed that my entire LTC5S coin ...
On the Gate.io exchange, I used to own 71,043 Gala5L coins. I placed a sell order, but despite the fact that the order was filled, only 710 coins remained in my account. This is a major concern of mine, and I want it resolved as soon as possible. I attempted to contact the live support team, but the...
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