Garena Free Fire

I am writing about my Free Fire account, which was banned even though I did not violate any of the game rules. When I try to log in, I only see a message that the account has been banned and I cannot access it at all. This ban has been in place for about three years, and during this time I have not ...

I made a purchase in the Free Fire game through the Google Play Store using a Tecno device. Specifically, I bought a diamonds pack for 99 pesos. The purchase and the refund request were both made on March 6, 2026, and I requested the refund within the 2‑hour period indicated by Google Play’s policy....

I am writing about a problem with my Garena Free Fire account, which is linked to my VK login. For the past few days, I have not been able to join my friends’ team and play together. When I try to join their team, the game shows the message: “This team contains suspicious player(s) under investigati...

I have been using my Free Fire account with ID 9885090338 on an Android device for a long time and have invested a significant amount of time and money into it. At the start of August 2025, my account was hacked. The person who gained access changed both the phone number and the password, so I can n...

I am writing regarding my Free Fire account linked to my Google account, which was hacked and changed on 3 March 2026 on the Middle East server. My in-game Free Fire ID is 5028916817. After the hack, I completely lost access to my account, including the ability to manage or secure it. I have investe...

I am a Free Fire player on Android and my account with ID 3899588500 was banned on 1/2/2025. I did not personally use any hacks on this account; the violation happened because my friend used hacks on it. I understand that this is against the rules, but I would like to clarify that I was not the one ...

My Free Fire account with the nickname “Granth3543R” was suspended many years ago, even though I have never used any hacks, cheat panels, or third‑party software. I am a normal player and I only play fairly, but my account was suddenly banned without any clear explanation. I kindly request that my F...

I am writing regarding my lost guest account on the service I referred to as Free Fire. I had been using this guest account from India and last had access to it on 12 April 2019. After that date, I lost access to the account and have not been able to recover it. The name of the lost guest account wa...

I have been playing Free Fire with my Gmail account, and recently my game account was hacked and taken over by someone else. My Free Fire in‑game name is TGNARUTO and my player ID is 3705370399. After the hack, I lost access to my account and I can no longer log in or use it. I contacted both Free F...

I am writing regarding the permanent ban placed on my Free Fire account and kindly request a re-evaluation of this decision. My account details are as follows: my Player UID is 2494999359, and I play on the Bangladesh server using an Android device. My account has been banned for about two years, an...

I lost access to my Free Fire account after losing my Android phone on December 30. At the moment I only remember my account ID, and because I no longer have the device, I cannot log in or recover the account by myself. I have already contacted Garena/Free Fire support through the help section, but ...

My Free Fire account has been hacked, and I need help getting it back. I bought this ID from someone and invested a lot of money into the account. Recently, someone gained access and took it over without my permission. This account means a lot to me because of the time and money I spent on it. I’m a...

Since the OB54 update in Garena Free Fire Max, the solo battle royale ranked mode has become very frustrating and, in my opinion, unfair because of the self‑revive feature and revive points. In solo ranked, a player is supposed to have only one life, but self‑revive and easy revives from points make...

I am a Free Fire player from India and my in‑game account with ID 2498893936 appears to have been compromised. About three days ago, the password of the email linked to my Free Fire account was changed without my permission, and since then I have lost control over it. I have tried to recover access,...

I am a Garena Free Fire player and my game account, which is linked to my Gmail address, has been hacked. The hacker accessed both my login email and my Garena recovery email, changed my login email information, and unsubscribed my Garena email subscription, so I no longer receive any verification c...

I used to play Free Fire with the nickname “bittufera” and UID 822492434. This account was originally a guest account, and later I linked it to my Google account. I lost access to this game account about 5 years ago and I have not been able to enter it again since then. This account was very valuabl...

I have been playing Garena Free Fire India on my account for a long time and recently my game account was hacked. My in-game name is “Ff mapla”. On 2.1.2026 I realized that I had lost access to my account and that my login details were changed without my permission. I was originally logging into my ...

Hello Garena Support Team, My Free Fire account linked to Google Play and using the ID 803529026 has been suspended, and I would like to request a review of this suspension. Some time before the suspension on March 4, I had given my account to a friend. Without my knowledge or permission, my friend ...

​Dear Garena Support Team,​I am the original owner of the Free Fire account with UID: 5566356575. I am writing this to recover my access as the linked email has been changed.​ Account Verification Details:​Original/Previous Link: The account was previously linked to gokoff4***@gmail.com. However, I ...

I am experiencing a serious issue with my Free Fire account linked to my Gmail address. My Free Fire ID is 2537981027. The last time I was able to log in and play on this account was about one year ago. After that, I stopped playing for a while because of my exams. Recently, when I tried to log in...