I am writing to file a complaint regarding the suspension of my Garena Free Fire account due to what was described as “abnormal activities.” Although I received a suspension notice, I was not clearly informed about what these alleged abnormal activities were or which specific action led to this deci...
Dear Free Fire Support Team, I am writing regarding the ban on my Free Fire account with UID 3875273575. My ID has been banned since 2024, and the reason shown was related to “panel” or the use of third-party tools. I understand the importance of fair gameplay and the rules of the game. I sincerely ...
I am an Android player of Free Fire and my game account with ID 7003074718 has been banned. When I first tried to log in, there was no clear explanation about the reason for this ban. Afterwards, I contacted the Garena support team and they told me that there was “abnormal activity” on my ID, but th...
"Thank you"
I am writing regarding a problem with my Free Fire account. Since January 1, I have been unable to play any ranked matches on my account, which is registered under UID 11517133159. Whenever I try to enter ranked mode, I receive a “time out” type of message, and I am not allowed to continue into the ...
I am a Garena Free Fire player on Android, and my account linked to UID 1179397984 appears to have been hacked. On January 11, 2026, I noticed that my Free Fire account was unlinked from my Facebook login and that the email address associated with the account was changed without my permission. Afte...
I am writing to report a serious problem I experienced in Free Fire Garena during a Clash Squad match and to request compensation for the loss and unfair penalty I suffered. On 14 January 2026, at around 1:11, in a Clash Squad match, the guns I purchased did not work even though my network connectio...
I have been facing a serious problem with my Free Fire account recovery for the last 9 days. My Free Fire account is linked to my Gmail address “zxbor**@gmail.com”. When I try to recover my account, the verification/recovery code is not being delivered to this email at all. Because of this, I am una...
In the Free Fire mobile game, during a match that lasted approximately 10 minutes today, the player with ID 2602211633 verbally harassed me through in-game voice chat. The language used was disturbing and aggressive, completely ruining my enjoyment of the game. Because this type of behavior negativ...
A microphone ban has been applied to my Garena Free Fire account without any justification. I had not logged into the game for about a week, and during that time my younger sibling was using my account. My sibling has a hearing disability and cannot speak, so I find it completely unreasonable that a...
Hello Garena Support, I am experiencing a serious issue with the OTP verification codes for my Garena account. The Gmail address linked to my account is vikashbishno*@gmail.com**. This email account was previously used by a friend, and he unsubscribed from or disabled Garena OTP emails. Because of ...
My Free Fire account was placed under review without any reason, and I have been unable to use the game properly for the past five days. My account ID is 82780276**. Even though I have not violated any rules, I cannot join teams or play ranked matches. Because I do not fully know how to contact the...
I play Free Fire on the South Africa server from Kenya, and I am facing a serious cheating problem in Clash Squad mode that is ruining the gameplay experience. Daily, especially at night from around 10:00 p.m., I frequently encounter players using obvious cheats such as auto headshots through barrie...
I am writing about an urgent issue with my Free Fire account on Garena. I play on an Android device, and my in-game name is “Lst raj” with UID 1345594900. Today, my account was hacked after I accidentally shared a verification code. I received a code on my email related to my Free Fire account and,...
I am writing to report that my Free Fire account linked to Facebook has been hacked, and I can no longer access my original account. My main account’s in‑game name is “?4x AimBoT¿” and the UID is 2181965295. When I try to log in now, instead of my main account, a noob account opens, and I am complet...
I am writing regarding my Free Fire account with the nickname “ketua_✓_SK”, which was suddenly banned about six days ago. The ban notification stated that it was due to abnormal headshot activity, even though I had not been playing, rarely log in, and this account is not used frequently. I strongly ...
I am a Free Fire player, and I play on a Vivo T4x 5G device. My in‑game UID is 9313923830. On 4 January, my Free Fire account was banned, and since that date, I have not been able to access it. I contacted Free Fire customer support, and instead of helping to restore my access, my account was banned...
I am a Free Fire player from Nigeria, and I lost access to my account today after it was hacked by my own cousin. My Free Fire account was linked to an “X” account, and since the hack, I can no longer access it. The player ID of my lost account is 9671090626. I have been playing on this account for ...
My Garena account with UID 2050381937 was hacked about four months ago. I was suddenly logged out of the game. After that, I was no longer able to access my account because it appears that a hacker took control of it. I kindly request that my hacked account be recovered and safely returned to me. I ...
I am writing about an issue with my Free Fire account, which is linked to both my Google and Facebook accounts and has the in‑game ID 5820629167 and e...
I am an Android user, and I have been playing Garena Free Fire with my account ID 1956868953, which was linked from the beginning to my Gmail address k12ash**@gmail.com. On 12 December, my Free Fire account was hacked. Someone removed my original account from my Gmail and logged in with another Free...
I am writing to request the recovery of my Free Fire account, which I can no longer access after the Huawei login method was blocked. My account details are as follows: my in‑game player name is 21j16150, my account ID is 2765022623, my account level is 53, and the account is on the Middle East (Oma...
I am writing to report that my Free Fire account has been hacked and to request its recovery. My Free Fire UID is 2292819572, and the account is linked to my Gmail. I play from India. The hacking incident happened about three days ago in the morning. Before I completely lost access, I noticed unusua...
The game Garena Free Fire is a mobile battle royale game developed and published by Garena, a Singapore-based online game developer and publisher. The game features a multiplayer mode that involves players participating in battles with the goal of being the sole survivor.
The game provides a wide range of playable characters with distinct abilities and playstyles, enabling players to personalize their in-game identity. The game offers players a range of weapons, vehicles, and equipment to strategically gain an advantage over their opponents.
Garena Free Fire features various game modes, such as Clash Squad, ranked matches, limited-time events, and traditional battle royale mode. The game offers various modes that accommodate diverse playstyles and offer captivating gameplay alternatives for players.
