Transfer Free Fire Diamonds and Items from a Hacked Account

I am writing regarding a serious problem with my Garena Free Fire account security and the lack of response to my support request. My old main account (UID 1175746750, in-game name TNFF PUNJU) was hacked after my linked Facebook account was compromised. I first noticed that both my Facebook and my old Free Fire account had been hacked on September 9, 2023, and I have security emails from Facebook showing unauthorized access and changes to the account. I contacted Garena support regarding this problem using my current Free Fire account (UID 9191751106). For this issue, I opened ticket number 5682429 regarding my old hacked UID 1175746750. On the Garena support “My Tickets” page, the ticket still shows as OPEN, but I have not received any reply or assistance despite the seriousness of the account breach. I have completely lost access to my old main account, in which I had invested significant time, money, and effort. I also have payment documents showing my in-game purchases, diamond top-ups, and subscriptions on this account. My clear request is that, if technically possible, Garena transfers all items, levels, diamonds, and purchases from my old main account (UID 1175746750) to my current account (UID 9191751106) so that I can continue playing on my new account without losing my progress and investments. If an asset transfer is not possible, I kindly ask that my access to the old main account be safely restored and the hacked Facebook account be completely unlinked so the hacker no longer has control. If Garena needs to change the linked platform or verify ownership in another way, I am fully prepared to provide all necessary proof of ownership, including my Facebook security emails, screenshots of my open tickets, and my payment receipts. I respectfully request that my case under ticket 5682429 be urgently reviewed and resolved by either transferring everything to my new UID or securely restoring my access to the old account.