Garena Support Ignored My Ticket After a Hacker Stole My Free Fire Account

My Garena Free Fire account on Android was recently hacked. I noticed the security breach the very day it occurred, but I have been unable to resolve the issue or regain control of my profile.

Immediately after discovering the breach, I contacted Garena Support to report that an unauthorized party had taken over my account without my permission. To date, customer support has completely ignored my ticket, and my account remains compromised.

I request that Garena technical support initiate an urgent ownership verification process to secure my Free Fire account and restore full access to me as the rightful owner. Please investigate and reverse any unauthorized changes made during this breach, and provide written confirmation once my profile is safely restored.