Free Fire Account Recovery Request After Sudden Permanent Ban on iOS

I am writing about the sudden suspension of my Garena Free Fire account. My account ID is 6518565652 and I play on an iOS device. Recently, when I tried to log in, I received a message in French saying that my account has been suspended due to abnormal activities and that the ban is permanent. I was very surprised by this, because I am just a normal player and I am not aware of doing anything that violates the rules or using any cheats, hacks or third‑party tools. Until this message appeared, I had no prior warning, temporary ban, or explanation from Garena, and I have not been able to access my account since then. I have also not yet been able to reach Garena support directly, which is why I am submitting this complaint. I kindly request that my account with ID 6518565652 be carefully reviewed and that the suspension be lifted if possible. If Garena believes that there was a violation, I also ask for a clear explanation of what was detected so that I can understand the situation and avoid any issue in the future. I would like to have my account restored so that I can continue playing Free Fire, and I am ready to provide any additional information or verification if needed.