FF Account Permanently Banned After Hack

I have been playing the normal Free Fire game on the Middle East server on Android for about 4–5 years, and my account with ID 3699215213 has now been permanently banned. My account had been stolen, and the person who stole it was the one who modified the game files. I did not use any modification myself in the game. After I managed to get access to my account again and logged in, I was surprised to find that my account had received a permanent ban. My main request is for the permanent ban on my account to be removed and for my account to be restored, because I did not use any illegal modification and I have invested my time in this account for years. I have contacted Free Fire customer support many times about this issue, but the only reply I receive is that the decision is final. I kindly ask that my situation be reconsidered and that my account be re‑evaluated so that I can regain access to it.