Today, while checking my Garanti BBVA credit card statement, I noticed an annual membership fee had been deducted. Normally, I don't check my statements, but I saw this by chance. I was informed that my salary customer status had been canceled. I receive my pension here and have a 3-year commitment, which I was considering extending. I also have 7 automatic payment orders. Despite all this, an annual card fee was deducted, making me feel like a second-class customer. This experience has made me lose faith in this bank. If my salary customer status is not reinstated, I will close all my accounts and move them to another bank where I already have a salary customer account.
I am a salary customer at Garanti Bank. I have 3 loans, 1 overdraft account (KMH), and 1 credit card, all of which I pay regularly and on time. However, the bank offered a loan at a 2.74% interest rate, but that rate was never shown to me. I applied for a debt consolidation loan, but it keeps gettin...
My former employer opened an account with Garanti Bankası on my behalf for salary payments. They also sent me a debit card and a credit card associated with this account, which I used for about 10 months. After leaving the job, I stopped actively using the account. When I checked the account today a...
Being a dedicated customer of Garanti Bank for almost ten years, I have always had complete trust in their services. Lately, I received a credit card. I have been using this bank's credit card for years and have never had to pay any annual fees. Surprisingly, following the switch of my salary accoun...
I've had a BBVA Garanti Bank credit card for a long time and just recently saw that my account was charged a yearly fee. Having used this card for years, I don't think this fee is fair at all, especially since I've never had any problems with the card or payments. I called the bank's customer servic...
Despite having no outstanding balance on my Bonus credit card, which I've actively used for four years, Garanti BBVA has suddenly charged me a ₺583 annual fee. This fee was imposed without any prior notification, as the bank apparently renewed my contract without informing me. When I called to requ...
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