I arrived in Dresden from Prague without any issues, together with my wife and our 2.5-year-old child. Despite going through police checks twice, we did not experience any problems. However, on our return from Dresden to Prague, the FlixBus driver refused to let me and my family board the bus. He acted disrespectfully and rudely, even threatening to call the police. Although I had paid for our tickets, he still did not allow us to get on the bus. The reason he gave was that our child did not have a babysitter, which I was never informed about beforehand. We were not warned or notified about such a requirement during our initial trip from Prague to Dresden. Had I known about this rule, I would never have traveled to Dresden in the first place. I explained to the driver multiple times that we have a flight tomorrow and urgently need to return to Prague, but he still left us outside and caused us great distress. He completely disregarded our situation and left me and my family stranded. I will be filing a complaint with every relevant authority and pursuing my rights in this matter.
On July 16, I purchased a FlixBus ticket for the 7:20 PM trip from Bremen to Hamburg. Since I don’t speak German, I was unable to buy tickets for my two children. When I explained the situation to the driver, he said he didn’t have time to handle it at that moment and would collect payment upon arri...
During my FlixBus journey from Prague to Budapest on the night of August 2–3 (reservation number: 3275515509, 11:45 PM–6:30 AM), I experienced a very serious incident. The bus driver was extremely rude, disrespectful, and mocking toward passengers throughout the trip — constantly raising his voice a...
I purchased FlixBus tickets for myself, my spouse, and my son, who was born on April 14, 2022, for a trip from Amsterdam to Bruges. When booking online, I saw that the website mentioned a baby car seat requirement but also stated there was some flexibility regarding it. Based on that, I completed my...
We bought FlixBus tickets for the 1:35 PM bus from Hamburg to Copenhagen. The bus arrived late, at 2:10 PM. While reversing, a bicycle attached to the back of the bus slightly bumped into another bus, and as a result, we were made to wait for more than two hours. During this entire time, no one prov...
We had the worst travel experience of our lives with the Podgorica FlixBus team, and we will always leave negative feedback about them. Our bus, which was scheduled to depart at 1:00 PM, still hadn’t arrived even by 4:00 PM. When we informed the staff at the Podgorica bus terminal, they simply said,...
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