On October 9, 2025, at 7:20 p.m., while downloading a QR code reader app called FitMe from the Play Store, a subscription worth ₺229 ($7) was started without my consent, and the amount was deducted from my account. As soon as I noticed the charge, I contacted customer service, and they canceled the subscription, but they said they would not refund the first month’s payment.
After reading other users’ complaints about the same company, I realized that this kind of unauthorized charge has happened to many others. I’m also surprised that Paycell and Turkcell act as intermediaries for such unfair practices. For reference, users can reduce their Paycell limit to ₺10 ($0.30) and disable the “charge to my bill” feature to avoid similar issues.
I’m requesting a refund of the unauthorized payment. This is the first time I’ve experienced such an issue, and I want my financial loss to be resolved as soon as possible.
A $7 subscription to an app called FitMe was started without my knowledge or consent through my Turkcell mobile line. When I reviewed my bill today, I noticed this unauthorized charge and immediately contacted Turkcell customer service. However, I was told that nothing could be done about the existi...
On September 9, 2025, a ₺229 ($7) charge was added to my Turkcell phone bill through a service called FitMe, without my knowledge or consent. Even though the “charge to my bill” feature was disabled, the payment was still processed — and I never approved or confirmed any such transaction. I contact...
On October 1, 2025, while scanning a QR code at the Biogen Club booth at Yıldız Technical University to join the club, I entered my phone number. However, without my consent or knowledge, a FitMe app subscription was automatically started, and ₺239 ($7) was charged to my Vodafone bill. This transact...
I recently discovered that my Turkcell bill included an unauthorized subscription to a service called FitMe, resulting in an extra ₺229 charge. This subscription was apparently made through the Paycell app, but I have no idea how or when I supposedly subscribed. I have never knowingly signed up for ...
On August 22, 2025, I discovered that a $7 charge had been deducted from my Turkcell postpaid line for a FitMe monthly subscription that was started without my knowledge or consent. When I contacted Turkcell customer service, they informed me that the subscription had been canceled, but they also st...
Comments