While trying to open a simple PDF file, a FitMe advertisement popped up unexpectedly. I accidentally clicked on it, but I did not request or use any service from FitMe. Realizing the mistake immediately, I called Vodafone customer service right away and had the subscription canceled on the spot.
Despite canceling the membership immediately and never using the service, I was still charged ₺263.90 on my Vodafone bill. I find it extremely unfair and unethical to be billed for something I didn’t intentionally subscribe to and never used. This feels like a trap—punishing users for a single accidental tap.
I’m requesting a full refund of the ₺263.90 that was wrongfully billed to me. If this issue is not resolved promptly, I will escalate the matter to the Consumer Arbitration Board and pursue my rights through all available legal channels. I expect Vodafone and FitMe to take this matter seriously and stop charging users for unintentional, unused services.
I recently noticed a ₺239 charge on my Vodafone bill for a FitMe subscription that I never approved, requested, or even knew existed. I received a message saying I could activate the FitMe service by entering a one-time password on their website, with the subscription fee being ₺239 per month includ...
While using another app, I accidentally clicked on a FitMe advertisement that appeared on screen. The moment I tapped it, an automatic membership was created without my consent, and a fee was immediately charged to my Vodafone mobile line. I never authorized this transaction—there was no confirmatio...
After a single accidental click, a ₺239 ($7) subscription fee for the FitMe app was charged to my phone bill without specifying which plan was purchased. Additionally, an extra ₺24.9 ($1) was deducted as a “Charge to Bill” service fee. During this entire process, I did not receive any confirmation m...
On August 31, 2025, at 12:37 p.m., a ₺239 ($7) subscription fee for the FitMe app was charged to my Vodafone postpaid line after I accidentally clicked on something. The type of plan was not specified, and an additional ₺24.9 ($1) was also deducted as a “Charge to Bill” service fee. I only received ...
I was shocked to find a FitMe subscription charge reflected on my Vodafone bill, even though I had no idea what this service was or when I signed up for it. It must have happened in a moment of distraction, possibly through a deceptive pop-up or banner. I might have accidentally clicked or triggered...
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